27 Apr 2017
TO DO

SD-WAN: is it REALLY the end for MPLS?

Posted by Chris Thomas

For Opinion News Network Connectivity

For many years, MPLS has been considered the standard for corporate networks. The technology tides are changing though, with newcomers such as Software-defined Wide Area Networking (SD-WAN) appearing.

So is SD-WAN set to radically change the future of business network infrastructure? We take a closer look…

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21 Feb 2017
TO DO

What makes great customer service?

Posted by Jilly Graydon

For Communication Opinion

It has never been easier or more affordable to make contact with customers than it is today. Yet customer service excellence is no quick win. Creating prosperous business relationships is a marathon, not a sprint!

Good old-fashioned customer service with a modern twist can work wonders. Whilst not everyone will agree what constitutes great customer service, taking a back to basics approach is a good place to start. We look at the essentials…

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07 Oct 2016
TO DO

MPLS vs VPLS: which technology is right for your business?

Posted by Chris Thomas

For Network Connectivity Opinion

Clarifying the misconceptions...

IT leaders have a host of options when considering the best technology for connecting their corporate network. Whilst MPLS networks have been the established private network of choice for some time, increasingly we see network providers recommend VPLS as a “better” alternative. So what is the real difference? We delve beneath the surface...

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24 Aug 2016
TO DO

5 ways technology is driving success for professional services

Posted by Adam Pretty

For Communication Opinion News Professional Services

Forward-thinking partners in the professional services sector are embracing business technologies to maintain competitive edge.

Professional services as an industry may have been a little apprehensive when considering new, advanced technologies. With regulatory compliance and security concerns paramount, it’s understandable why. But times are changing, and now, adopting the right technologies is central to a firm’s success.

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