Voice
Services.

Feature-rich unified communications and telephone systems for your business.

With flexible and reliable voice services for office, mobile and home workers you will benefit from better efficiencies, greater productivity and improved visibility across your business.

Business Telephone Systems

Bistech installs and supports business telephone systems that meet the needs of customers large and small. Your phone system can be installed onsite or hosted in the Cloud . With either option, we will design your voice solution to meet your specific operational and budgetary requirements.

  • Onsite and hosted options
  • Feature rich functionality
  • Upgradeable
  • Cost effective
  • Choice of capex or opex financial models

Unified Communications

Transforming the way businesses operate, unified communications enable people to connect, wherever they are. And by utilising voice and data services together, significant cost savings can be achieved.

  • Mobility & Call Control
  • Presence
  • Collaboration
  • Instant Messaging
  • Video Conferencing

Contact Centres

Bistech provides Contact Centres for businesses, whatever the size. From a few agents in a small team, to large, multi-site operations with multimedia capabilities, by making your Contact Centre work for you and give your customer experience a real boost.

  • Computer Telephony Integration (CTI)
  • Automatic Call Distribution (ACD)
  • Interactive Voice Response (IVR)

Lines & Calls

Reliable and flexible, a lines and calls service from Bistech will complement your integrated voice and data solution. Manage your communications in one place, with a single point of contact and one number to call.

Bistech IP Lines

Bistech IP Lines is a next generation line delivery service designed to replace ISDN30. With BT announcing that their ISDN30 line infrastructure will be gradually decommissioned, now is the ideal time to start taking advantage of all the benefits of migrating your business lines to IP. Feature-rich with flexibility far beyond that available from ISDN, Bistech IP Lines are the obvious choice for business telephone lines.

  • Control
  • Rationalisation
  • Flexibility
  • Business continuity
  • Cost savings
  • Easy migration
  • NMS (Number Management System) – exclusive to Bistech, the NMS is designed for management control and visibility of your entire estate
Traditional Lines
  • ISDN30
  • ISDN2
  • Analogue
Competitive Call Rates

BSI Certification

Bistech has an impeccable record of quality and security and is certified to ISO 9001:2015 for Quality Management and ISO/IEC 27001:2013 for Information Security Management. Regularly audited by BSI for both certifications, Bistech has complied with internationally recognised quality management systems standards since 1991.

Smarter thinking for your Voice Services. Contact us today