The right
connection. Innovative insights with the Bistech Blog.

Forward-thinking distributors are turning to technology in order to meet customer expectations, power profitability and gain competitive edge.

The future of delivery is changing. And with it comes both uncertainty and opportunity. To thrive in this fast-paced industry, distributors need to be more flexible, efficient and customer focussed than ever before.

Hitting the media headlines over the weekend, WCry is a highly virulent strain of a self-replicating ransomware, infecting over 230,000 hosts in over 150 countries and impacting such far-flung organisations as our NHS, Chinese universities, Hungarian and Spanish telcos, and the Russian Interior Ministry.

For many years, MPLS has been considered the standard for corporate networks. The technology tides are changing though, with newcomers such as Software-defined Wide Area Networking (SD-WAN) appearing.

So is SD-WAN set to radically change the future of business network infrastructure? We take a closer look…

It has never been easier or more affordable to make contact with customers than it is today. Yet customer service excellence is no quick win. Creating prosperous business relationships is a marathon, not a sprint!

Good old-fashioned customer service with a modern twist can work wonders. Whilst not everyone will agree what constitutes great customer service, taking a back to basics approach is a good place to start. We look at the essentials…

Ransomware has become a big security threat to business. With over half of UK organisations reportedly targeted in the last twelve months and cyber criminals using increasingly advanced methods, safeguarding against these attacks is vital.

So how can you defend your business-critical data and your corporate wallet? We decode the threat…