The right
connection. Innovative insights with the Bistech Blog.

12 Jul 2017
TO DO

Right on time: how technology is driving distribution

Forward-thinking distributors are turning to technology in order to meet customer expectations, power profitability and gain competitive edge.

The future of delivery is changing. And with it comes both uncertainty and opportunity. To thrive in this fast-paced industry, distributors need to be more flexible, efficient and customer focused than ever before.

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21 Feb 2017
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What makes great customer service?

Posted by Jilly Graydon

For Communication Opinion

It has never been easier or more affordable to make contact with customers than it is today. Yet customer service excellence is no quick win. Creating prosperous business relationships is a marathon, not a sprint!

Good old-fashioned customer service with a modern twist can work wonders. Whilst not everyone will agree what constitutes great customer service, taking a back to basics approach is a good place to start. We look at the essentials…

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24 Aug 2016
TO DO

5 ways technology is driving success for professional services

Posted by Adam Pretty

For Communication Opinion News Professional Services

Forward-thinking partners in the professional services sector are embracing business technologies to maintain competitive edge.

Professional services as an industry may have been a little apprehensive when considering new, advanced technologies. With regulatory compliance and security concerns paramount, it’s understandable why. But times are changing, and now, adopting the right technologies is central to a firm’s success.

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