Innovative technology sets the standard for client experience.
The right verdict.
Verisona Law is a progressive and dynamic law firm based on the south coast of the UK. Focused on delivering high quality, cost-effective and professional services, the multiple award-winning firm works with businesses and individuals across the globe. Operating the ‘Verisona Way’ by combining initiative with knowledge and experience, Verisona aims to make a positive difference to both personal and business lives.
The legal sector is a fast and competitive environment. So in 2018, with ageing communication systems, Verisona Law recognised that they had to update and optimise their business operations to continue providing the best client service.
Following a detailed communications review, Bistech carefully designed and implemented a centralised and resilient Unified Comms solution. The service incorporates collaboration tools, video conferencing and remote working capabilities.
With flexible working now firmly established, Verisona can engage with clients anywhere and at any time. Travel costs have reduced and lawyers have more time available to focus on providing the high-quality service their clients expect. And this agile working environment offers an attractive place for the right calibre of talent — key in any competitive industry.
Bistech’s future-proof solution has set solid foundations for growth, while enabling Verisona to maintain their professional image.
At a glance…
Optimised remote working
A seamless, productive working environment has been established to support a dispersed workforce.
Communications have been consolidated through a resilient Unified Communications solution.
Improved customer experience
Customer loyalty and profits have increased by providing excellent customer service.