Outstanding
support.

Exceptional people delivering service excellence.

Bistech offers direct access to our experienced and highly trained Service Operations team. With a single point of contact and no layers of administration, you deal with people who can ‘do’ straight away. This means that queries are handled quickly, without frustration and with the reassurance that you’ll get the result you need. Every time.

We deliver fast, reliable and cost-effective service and support for your mission-critical IT:

  • Our talented technical team provides a consistent approach across all your Bistech services
  • Experience maximum uptime through intelligent, automated proactive monitoring and diagnostics 
  • Bridge knowledge gaps with access to specialists across multiple disciplines
  • Professional incident and project management with an adopted ITIL approach

Support you can count on.

  • Proactive monitoring and management 24/7
  • Under 30-minute average incident first response - always by a trained engineer
  • Over 95% of customers renew their Bistech contracts year-on-year