Exceptional people delivering service excellence.

Bistech offers direct access to our experienced and highly trained technical team. With a single point of contact for all services and no layers of administration, you deal with people who can ‘do’ straight away. This means that queries are handled quickly, without frustration and with the reassurance that you’ll get the result you need. Every time.

We deliver fast, reliable and cost-effective service and support for your mission-critical IT:

  • A single point of contact providing a consistent approach across all of your Bistech Managed Services
  • Intelligent, automated proactive monitoring and diagnostics to minimise business disruption
  • Professional incident and project management with an adopted ITIL approach
  • National engineering team providing a local response

Support you can count on.

  • Under 2 hours average incident rectification time
  • Over 95% of customers renew their Bistech contracts year-on-year
  • Less than 3 rings to answer call policy