BCC Cars, established in 1981 by Chairman Mike Holt, has seven dealerships based in the north west of England and is ranked in the Motor Trader Top 200. A leading dealer of Citroen, Hyundai and Suzuki vehicles, the dealership focusses on delivering an outstanding buying experience.
In a highly competitive marketplace, and operating seven days a week, reliable voice communications are critical to BCC. With their telephone system approaching end of life, the ageing systems were restricting the business and it was time for a strategic review.
BCC turned to Bistech. Following a detailed consultation process, an elegant new system was rolled out. The implementation was carefully planned and the switchover was seamless.
So impressed with the service and implementation of the telephone system, six months later BCC moved their entire data network to Bistech too.
The centralised voice and data solution is producing many benefits, with improved efficiency, a high level of reliability and better business continuity. Network speed has also increased, boosting productivity across the entire business.