About BVG Group
Founded in 1991 by CEO Iain Burgess, BVG Group is an expert multi-channel retailer of clothing, home and garden products, sports nutrition and fishing tackle. Marketing via six key channels, the retailer has 19 brands to its name and is flourishing year on year, winning multiple awards including Excellence in Growth and Welsh Exporter of the Year.
Already partnering with Bistech for their business-critical networks and contact centre technology, in 2019, BVG Group needed to review their wider IT strategy. With an ageing on-premise email server struggling to cope with their rapid growth, it was essential for the business to modernise.
Working closely with BVG, Bistech devised a Microsoft solution that would help future-proof the business and deliver a more collaborative way of working. After a quick and streamlined roll-out, 300 users were migrated from the old email server and Office 365 up to the full Microsoft Office Premium model. And as established retailers, security is paramount for BVG, who make over one million online transactions a year, so Bistech devised a security solution that complies with both PCI DSS and GDPR to ensure complete protection for the business.
The business benefits
The Microsoft solution is increasing productivity company-wide, with remote working, file sharing and co-editing vastly improving the way the teams communicate and work together. With security built-in, the team has complete visibility of what they are doing well and areas to improve upon. And viruses, malware and spam have significantly reduced, giving BVG total peace of mind.
Another major benefit is the consolidation of disparate systems and reduction of on-site hardware. As it is hosted in the cloud, the fully integrated solution is less resource heavy, enabling BVG’s IT team to save time and focus on more strategic activities.