No Monkey Business.

Integrated comms solution boosts efficiency for leading wildlife conservation centre.

About Marwell Wildlife
Established in 1972, Marwell Wildlife is totally committed to the cause of conservation, education and research into wildlife habitat preservation. Welcoming over half a million visitors annually, Marwell’s mission is to encourage understanding and inspire care for the natural world both locally and internationally.

The challenge
As one of the UK’s most well-known conservation parks, a key focus for Marwell is to provide an exceptional visitor experience. With an ambitious vision for the park, it’s essential for the team at Marwell to work with a like-minded technology partner who has a responsive, flexible, can-do approach to help them achieve their strategic goals.

The solution
And that’s exactly what they’ve experienced with Bistech – for more than 20 years. As a Managed Services partner, Bistech provides Marwell with a balance of day-to-day operational support and ongoing strategic advice. The integration of voice, video, paging and door locking triggers forms a key part of their solution, creating a safe environment for all visitors and staff, as well as providing peace of mind from a health and safety perspective.

The business benefits
The consultative and trusted long-term partnership goes from strength to strength. A combination of technical excellence and thorough understanding of Marwell’s objectives has enabled the smooth and seamless introduction of further new technologies perfectly aligned to its operations. And having Bistech as a single point of contact for all its business technology needs is not only more efficient and cost-effective, but also enables the IT team to focus on innovation and enhancing visitor experience.

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