Established for over 100 years, global sports giant Mizuno manufactures and sells high quality running, football, rugby, indoor sports and golf equipment in over 50 countries worldwide. Passionate about sports, Mizuno prides itself on creating products to motivate and support those on their sports journey.
With a brand ethos to ‘reach beyond’ and strive for excellence, in 2006, performance issues across Mizuno’s European data network were negatively impacting the business. Having experienced the detriment of poor service with previous providers, Mizuno’s EMEA IT team needed a reliable, fully managed network service with responsive support.
At the time, Bistech already provided Mizuno’s UK voice comms. Impressed with nine years of service and support excellence, Mizuno was keen to explore Bistech’s managed network services, and a roadmap was developed. Following detailed design and planning, Bistech’s end-to-end approach enabled the seamless roll-out of fully managed, resilient connectivity across Europe and the UK.
The business benefits
Mizuno’s key objectives were to increase network speed and improve service levels – all of which have been achieved at nominal additional cost. Another major benefit is that Bistech owns the network infrastructure and monitors it in real time. As a result, issues are normally identified and resolved well before customers are even aware. And the consistently high level of service from Bistech enables Mizuno’s IT team to focus on other strategic projects.
The partnership between Mizuno and Bistech has gone from strength to strength, with Bistech now Mizuno’s trusted partner for all its communications services.