A fresh approach.

'Always-on' connectivity delivers for leading distribution firm.

Established by Northern Foods in 1979, NFT Distribution is the principal chilled logistics distribution company in the UK. NFT ensures the smooth delivery of chilled, ambient and frozen produce from supplier to retailer distribution centre. Servicing major retailers including Sainsbury’s, Marks & Spencer and Asda, NFT works directly with leading brands such as Yoplait, New York Bakery and Eden Vale.

Due to the time-critical nature of the industry, reliable connectivity is essential for NFT’s business operations. However, when Stephen Szikora, CIO at NFT joined the company, they had legacy systems, comms, security and infrastructure. Their incumbent supplier was growing rapidly by acquisition, and after every acquisition the service degraded and the business suffered. It was imperative to build a more reliable infrastructure.

NFT commenced the search for a long-term partner that could support their global growth strategy. Bistech stood out as a privately owned company with a strong client portfolio and able to deliver technologically advanced, ‘always-on’ networks. After a thorough benchmarking and due diligence process, NFT selected Bistech as their communications partner.

Central to NFT’s international strategy was the timely launch of NFT London, the largest port-centric chilled distribution hub in Europe. Bistech was quick to rise to the challenge, delivering on time when other suppliers said it wasn’t possible.

Bistech’s fast and reliable network has enabled NFT to collaborate more easily with retailers, suppliers and other key stakeholders. And the role of NFT’s technical team has been transformed. They can now perform value-added activities rather than spend hours on the phone resolving comms issues. The partnership goes from strength to strength, with further rationalisation of systems and services planned for the future.

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