A partnership built to last.

Flexible Unified Comms solution tools up leading builders' merchant.

About Taylor Maxwell
Taylor Maxwell, founded in 1959, is a specialist merchant dedicated to the supply of architectural facades, bricks and timber. With its Head Office in Bristol, it distributes to clients, architects and contractors nationwide, supporting them through administration centres in Birmingham, Nottingham and Edinburgh. Flourishing over the past 60 years, Taylor Maxwell takes pride in nurturing long-standing relationships with developers, clients and suppliers alike, highlighting an ethical and honest approach to business.

The challenge
In the building trade, quality products are often required rapidly and at short notice, so fast and reliable connectivity is vital to support day-to-day operations. Recognising that its existing standalone systems were ageing and beginning to negatively impact the business, Taylor Maxwell took the opportunity to upgrade both connectivity and its voice solution to meet future needs.

The solution
With shared values of quality, integrity and adaptability, Bistech has been Taylor Maxwell’s business technology partner for more than 20 years. So, as trusted advisors, Bistech designed a network that would optimise connectivity across the business, along with a cloud-based Unified Communications (UC) solution.

The business benefits
Always-on connectivity now gives Taylor Maxwell the total peace of mind it needs to deliver its customers a consistent and reliable service. Business continuity is built-in, and the removal of on-site hardware makes managing connectivity much easier for the IT team.

Similarly, the move to the UC solution has supported Taylor Maxwell with its aim to unify the business and work more effectively. Employees benefit from the flexibility to work securely and seamlessly from any location, enhancing productivity and efficiency. Looking ahead, Taylor Maxwell now has a scalable solution that can adapt and grow according to business needs.

Back to customer list >