Unified
Communications.

Enable greater mobility and effective collaboration with a centralised, feature-rich UC solution.

UC technologies can be complex to deploy and integrate, and there are numerous options, apps and tools available. That’s where Bistech can help.

With over 30 years’ experience as leading voice specialists, we offer flexible and scalable UC solutions that drive customer experience, boost business efficiency and provide measurable results. Our expert team will work alongside you to understand your business drivers and IT strategy. We’ll then design a UC solution that adds real value to your customers, your people and your business.

Work and communicate faster, more collaboratively and more effectively from any location, on any device with a single UC solution from a single provider.

Unified Comms Overview.

Cloud telephony

Quick to deploy, easy to manage and feature-rich, Bistech’s cloud telephony delivers a reliable and robust UC service for your business-critical communications. Work more efficiently and improve information flow with presence and instant messaging built-in. Whether you require a simple and flexible per-user pricing model, or prefer to own a system outright, we’ll work with you to design a solution that meets your needs both technically and commercially.

Mobility & remote working

Empower anywhere, anytime working to maximise employee productivity and availability. By facilitating remote working, your people benefit from a more flexible approach to work that’s expected in today’s working climate. And your customers receive a more joined up, responsive service. Whether your focus is home working, mobile working, or both, our team of experts will design a seamless and secure solution tailored specifically for you.

Conferencing & collaboration

Enable effective teamworking and real time collaboration through our extensive range of voice, video, co-authoring and document sharing applications. Whatever your individual requirements, we’ll equip your teams with the tools they need to maximise productivity, performance and profitability.

Contact centre

Deliver a joined-up digital experience that drives service excellence and maximises customer loyalty and retention. Bistech provides advanced contact centre technologies to help you achieve this whilst supporting agent training, workload and management. From a small team of agents through to large, multisite operations, your Bistech contact centre will enable consistent omnichannel customer interactions, whatever the contact method.

  • Communicate easily through a customer’s preferred contact method, be that voice, email, chat, SMS or social media
  • Strengthen your web presence with co-browsing and video chat to improve sales conversions
  • Secure customer transactions with simple, fast and cost-effective PCI compliance technology
  • Increase agent productivity by managing customer contact within a single interface
  • Enable better resource forecasting and intelligent work scheduling using advanced analytics

UC Services that mean business. Contact us today.