Our portal brings together all your support, service information and project updates, giving you a clear view of what is happening across all your Managed Services.
Designed around you
Access your services anytime, on any device
Access support, updates and service information in one place
Track issues and progress with real-time updates
Find what you need quickly with clear, simple navigation
Manage your cases with confidence
Stay on top of your cases in one place, with a clear view of status and next steps. Quickly check updates, respond to queries, and keep everything moving without needing to chase. Whether you’re in the office or on the go, you’ll always know exactly where things stand.
Track the progress of your projects in real-time
Monitor your projects as they move forward with real-time updates and visibility. See what’s been completed, what’s in progress, and what’s coming next at a glance. It’s a smarter way to stay aligned and keep everything on track.
Get alerts for planned maintenance
Stay ahead of any disruption with timely notifications about upcoming maintenance. Subscribe to our live calendar and sync it straight into Outlook, Gmail, or Apple Calendar, so key dates are always in your diary. No surprises, just complete visibility.
Easily view your orders and invoices
Access a complete history of your orders and invoices whenever you need it. Find key details fast, download documents, and keep your records organised without digging through emails. It’s a simpler, more transparent way to stay in control of your account.
Stay up to date with the latest insights
Access the latest updates, insights and guidance directly through the portal. Keep informed about changes that may affect your services and explore new ways to improve performance.
Access your third-party apps in one convenient place
Bring all your essential tools together with easy access to your integrated third-party apps. No more switching between platforms, everything you need is in a single, streamlined hub.
Already using the portal?
If you already have access, log in to the customer portal to manage your services, check updates and stay informed in one place.
Not using the portal yet?
If you’re new to the customer portal, the Bistech team will set up your access and help you get started.
Want to learn more?
If you would like to understand how the portal supports your Bistech Managed Solution, or you would like help getting started, the Bistech team is happy to talk things through with you.