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Technology is rapidly transforming the retail industry. With the accelerated shift from in-store to online sales, retailers are embracing IT to remain competitive by driving down costs and delivering an exceptional customer experience.
Bistech has provided business technologies to the retail sector for over 30 years. Working with a variety of established brands, we consistently deliver cost-effective technologies that drive excellent customer service and improve bottom-line profitability.
We know that changing customer expectations are creating new industry challenges, which is why our technology solutions enable easy contact options, secure and efficient cross-site collaboration and keep costs down, ultimately empowering your business to thrive.
Delivering the goods
Increase brand loyalty
Personalise communications for the ‘always-connected’ consumer.
Enable easy interactions
Provide a choice of contact options, including live chat and social media.
Improve customer satisfaction
Deliver a consistent brand experience with the unification of all store departments.
Protect, detect and respond to ever-changing cyber threats with a multi-layered approach.
“Customer satisfaction is the key to success for any retailer, and with the rapid shift to online sales, technology is playing an increasingly vital role. We work closely with our customers to enable them to deliver a consistent, secure retail experience — every time.”
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