Managed IT Services | Bistech

Optimising IT.

Technology is the driving force in business today. Yet balancing day-to-day IT responsibilities while keeping pace with evolving needs and emerging threats can be a huge challenge.

That’s where Bistech Managed Services can help. Proactive, preventative and cost-effective, our highly trained team of experts will work with you to alleviate the daily IT burden, maximise efficiency and support your business goals.

Operational IT

Your business depends on technology that works effortlessly — all day, every day. Our consultative and proactive IT approach will support your business operations around the clock and set you up to succeed.

  • Maximise uptime — empower your people to work efficiently and effectively
  • Minimise routine IT admin — enable your IT team to focus on more strategic activities
  • Enhance flexibility — adapt and scale IT resources or infrastructure to meet changing business needs

Strategic IT

Your business ambitions should be enabled, not hampered, by technology. Yet all IT ecosystems require ongoing improvement, protection and planning to create an environment where your organisation can flourish. As your strategic IT partner, we’ll provide actionable advice, insight and recommendations to help give you the edge.

  • Roadmap development — simplify IT and align technology with your business goals
  • Continuous improvement — identify opportunities for enhanced security, systems performance, and cost savings
  • Ongoing guidance and advice — gain specific industry insight and knowledge on established and emerging technologies

Fully Outsourced IT

As the scope and complexity of IT continues to evolve, having a dedicated in-house IT department isn’t always right for every business. By outsourcing your IT function to Bistech, you gain access to our team of IT professionals with extensive knowledge and experience across the entire IT spectrum. Leaving you to focus on what you do best.

  • Peace of mind — know that your mission-critical IT services are in safe hands
  • Cost savings — work with specialists in multiple IT disciplines without the expense of an in-house team
  • A personalised service — create a tailored support package that meets your individual business needs

Why Bistech?

Service Desk

ITIL-aligned Service Desk

Enjoy direct access to our team of highly trained and accredited IT specialists

Automation

Proactive monitoring & automation

Optimise system health and fix issues before your users are even aware

Analysis

Trend analysis & continual improvement

Monitor support requests and provide proactive, actionable recommendations

Account management

Dedicated technical account management

Regularly review service performance and usage

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