Our Approach | Bistech

Here to stay.

We’re a resilient company that focuses on the long term. We’ve remained privately owned since our inception and will continue to do so — enabling us to keep control of how we run our business. We’re financially stable, debt-free and have a history of steady, organic growth. And to ensure we can deliver the very best support and expertise year on year, we regularly invest back into the business to continuously develop our people and services.

Our people

At Bistech, we pride ourselves on delivering an impeccable customer experience. To achieve this, we take the time to handpick an ambitious team with a thirst for knowledge, ensuring you’ll engage with creative, bright individuals at every step of your journey and in every interaction. And with an average length of service of 10 years, you’ll build strong relationships with people who truly understand your business, giving you the personal expertise and continuity you need as part of your long-term IT strategy.

Our independence

Independence and integrity are central to our approach. With no allegiance to any one vendor, we offer genuine choice from a range of world class technology partners. This enables us to provide impartial advice and offer ‘right fit’ solutions that meet your desired business outcomes. And because our team constantly analyses and appraises emerging technologies for our portfolio, your solution will always be at the forefront of what’s technically possible.

Our certifications

Our achievement of rigorous, internationally recognised quality and security standards demonstrates our commitment to offering you an exceptional service. These include:

  • ISO 9001:2015 Quality Management
  • ISO 14001:2015 Environmental Management
  • ISO 20000-1:2018 Information Technology Service Management
  • ISO 27001:2013 Information Security Management
  • Cyber Essentials Plus

We consistently pass these standards with zero non-conformities — to give you the peace of mind that with Bistech, you’re in safe hands.