Productivity & Collaboration
The ability to communicate and collaborate effectively is central to business success. Your customers expect real-time, reliable and simple interactions, whenever, wherever and however they contact you. Your employees expect flexible working options. And your organisation needs ways to innovate, build competitive edge and grow or maintain revenue.
Bistech offers an extensive range of communication and collaboration services that will amplify the effectiveness of your people through an enhanced user experience. We work with you to understand your business drivers and IT strategy, identifying the right products and services that will add most value to your customers, your people and your business.
Unlock the potential of your people
Power hybrid working and enable seamless communication and collaboration across your entire business with a next-generation voice, video and messaging solution. Working with industry-leading technologies including 8×8, Mitel and Microsoft Teams, we will provide the best UC platform to unite your organisation and address your specific goals — both cost-effectively and securely.
Deliver a joined-up digital experience that drives customer care and maximises loyalty and retention. Offering self-service automation and in-depth workforce management analytics along with many other options, your contact centre solution will enable dispersed agents to provide consistent multi-channel customer interactions, wherever they are, however they want — all while protecting the privacy and security of your valuable customer data.
Provide users with the ultimate cloud-powered desktop experience and the latest office apps. Delivering a powerful communication, collaboration and teamworking platform, your people will be equipped with all they need to maximise performance in the modern digital workplace. And your business will benefit from simplified infrastructure management and an inherent, intelligent security suite with perpetual updates so you’re always protected.