Turn your retail data into profit

Retail remains under sustained pressure. Leaders are expected to deliver strong performance with fewer people, tighter margins and increasing operational complexity across stores, fulfilment operations and digital channels. In this environment, small issues quickly become expensive ones. Yet many of the factors that erode margin every day are both visible and preventable, if you know where to look.

Most retail organisations already sit on vast amounts of operational data. The challenge is turning that data into insight that highlights blind spots, reveals patterns and supports better decisions at pace. When data is joined up and accessible, it becomes a powerful driver of performance, helping retailers reduce disruption, improve consistency and unlock margin.

In this session, Jesse Brett and Chris Thomas explore the top three data and AI areas where retailers are seeing measurable margin improvement. You will see practical, real-world examples of how retailers are using data-led insight to move from reactive problem solving to proactive performance improvement.

What you will learn:

• how to use operational data to spot blind spots across stores, locations and digital channels
• how early insight helps reduce disruption and improve day-to-day performance
• how data-led decision-making supports margin growth and long-term resilience

Designed for retail business leaders, this 35-minute session delivers clear insight, practical guidance and real-world context to help you get more value from the data you already have.