Recruitment FAQs

Thinking about joining us? Here’s what you need to know!

Starting a new role is exciting, but it often comes with questions. To make things easier, we’ve answered the ones we hear most often throughout our recruitment process — from how to apply to what life is like at Bistech.

This guide gives you a clear picture of what to expect and how to take the next step in your career.

What careers do you offer?

As a technology company, we offer a wide range of technical roles — from Software Development to Technical Support. But it doesn’t stop there. Our business functions include Sales, Accounts, Commercial, Marketing and People & Culture.

We also provide clear progression pathways into areas such as Project Management, Business Intelligence, and Product and Services. With tailored training and ongoing support, you can build a rewarding long-term career in a direction that suits you.

Do I need a tech background to apply?

Not necessarily. While some roles require specific technical skills, what matters most is your mindset, enthusiasm and willingness to learn.

How to apply for a role at Bistech?

You can apply via our Careers page. Make sure your CV is up to date and tailored to the role you’re applying for.

What does the interview process look like?

Our typical recruitment process includes:

• an initial phone interview
• a first-stage, in-person interview
• a final-stage, in-person interview

For some roles, there may also be a short role-specific test at the final stage. All candidates receive a full tour of our office during their final interview too.

What benefits do you offer?

We offer a generous Reward Package for our team at Bistech, including:

• 25 days holiday plus bank holidays (increasing with service!)
• Enhanced company pension
• Private Medical Insurance
• Investment in industry leading training and development
• Annual sponsorship through our Community Fund
• Two major social events each year
• Hybrid working options

What are the working hours? And where will I be based?

Our core working hours are 9.00am-5.00pm Monday to Friday but we offer some flexibility to start earlier and finish later.

Our head office is in Ferndown, Dorset, and we offer hybrid working options depending on the role and after completion of your probation period.

What support will I get as a new starter?

From day one, you’ll have a clear onboarding plan, access to tailored training, team shadowing opportunities, and soft skill sessions.

Each role also has a detailed Careers Matrix with clear visibility of your current level and a pathway to progress, focusing on our company values, team collaboration and personal development.

You’ll also have regular check-ins with your manager throughout your probation period and beyond.

We invest significantly in our people and we’re here to help you succeed and feel confident in your role.

What is our team’s favourite thing about working at Bistech?

Our latest Employee Net Promoter Score (eNPS) collected feedback from across the business, and the main themes highlighted were work environment, employee benefits, training and development, and team dynamics.

We work hard for our customers — and we’re proud of the environment we’ve built together.

What does success look like in the first three months at Bistech?

Success in your first few months is all about getting stuck in, building confidence and feeling part of the team.

Our three top tips are: ask questions, seek feedback and immerse yourself in our tailored training plans from day one.

What’s the culture like at Bistech?

We’re proud of our collaborative, supportive culture. Our team works hard, shares knowledge and celebrates success together. It’s a place where you’re encouraged to be yourself, contribute ideas and grow your career.

What makes Bistech different?

We’re a people-first business. Our values shape everything we do, from how we work together to how we support our customers. With industry-leading training, a generous reward package and a strong team culture, we’re proud to offer more than just a job.

What social events does Bistech organise for the team?

We believe a strong team culture goes beyond the workplace, which is why we host two major events each year: our Summer Party and Winter Party. These are great opportunities for everyone to come together and celebrate our achievements.

There are also plenty of ways to connect throughout the year, including charity fundraising activities and informal get-togethers. Plus, our office spaces are designed for socialising during the day, with breakout areas, pool and table tennis available for lunchtime breaks.

If you’re interested in joining Bistech, check out our current vacancies here. 

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