How our Network Health Check works
Step 1: Discovery and qualification
We start with a short qualification and a thirty minute discovery session to understand your current setup, priorities and challenges. This gives us the insight we need to carry out a focused review and highlight opportunities to strengthen your network.
Step 2: Network Health Check and report
Our world class technicians carry out an assessment of your existing network, reviewing design, performance, resilience and cyber security posture. You receive a clear, easy to read PDF report that highlights risks, quick wins and opportunities to strengthen your environment.
Step 3: One hour review and recommendations
Once the report is ready, we meet for a one hour review to walk you through the findings. We explain the key risks and opportunities, outline practical recommendations with indicative costs, and leave you with a clear plan, with no obligation to take anything further.
Why a Network Health Check matters
Key areas we assess |
|
Hidden security gapsOutdated settings or unnoticed weaknesses can expose your organisation to risk. |
|
Slowing connections and reduced performanceBusy links or misconfigured equipment can gradually slow down users and applications. |
|
Weak points in network continuityIf key components aren’t protected or duplicated, small faults can interrupt essential services. |
|
Unnecessary spendingWhen underlying issues go unseen, costs rise quietly through temporary or reactive solutions. |
|
Limited visibility of your overall network healthWithout a structured review, issues can grow unnoticed until they impact daily operations. |
|
Scroll to see more
Understanding how your network performs
Network design and performance
We review how your network is structured and how well your internet and connectivity services are performing. This gives you a clear understanding of how effectively your environment supports day to day operations.
Infrastructure configuration
We assess the setup of your WAN, LAN and wireless environments to understand coverage, efficiency and alignment with best practice. This highlights where improvements could enhance reliability and user experience.
Resilience and security
We examine resilience and failover paths, along with the security controls and policies in place at the network layer. This helps identify potential risks and opportunities to strengthen your overall posture.
Frequently asked questions
How long does the Network Health Check take?
The initial qualification call takes around 15 minutes, followed by a 30‑minute discovery session.
The technical assessment itself is carried out remotely and typically completed within 5–10 working days, depending on the size and complexity of your environment.
Your final review session lasts around one hour.
What do you need from us to get started?
We only need:
– a short discovery conversation
– access to the relevant network devices or configuration information
– the contact details of your technical lead or IT partner (if applicable)
We keep the process simple and minimise your time commitment wherever possible.
Does the Health Check require downtime?
No.
All analysis is carried out in a non-intrusive way, so your users and services continue running as normal. We never make configuration changes during the assessment.
Is there any obligation to buy something afterwards?
Not at all.
Your report is independent, with clear findings and practical recommendations – but there is no requirement to take any further services from Bistech.
Do you need remote access to our network?
In most cases, yes. This allows our technicians to complete a thorough and accurate review.
If remote access isn’t possible, we can discuss alternative ways to gather the information needed.
What will the final report include?
Your PDF report includes:
– identified risks, vulnerabilities and misconfigurations
– quick wins and priority actions
– insights into performance, design and resilience
– best‑practice recommendations
– indicative costs for improvements (only if you request them)
Who carries out the assessment?
The review is completed by Bistech’s in‑house network specialists – the same experts who design, run and support complex customer environments every day.
We do not outsource or use third‑party auditors.
What types of organisations is the Health Check suitable for?
It’s ideal for SMEs through to large multi‑site organisations, particularly those that rely heavily on:
– cloud applications
– hybrid working
– real-time services (VoIP, Teams, video, etc.)
– secure site-to-site connectivity
If you’re unsure, we can confirm suitability in the qualification call.
What technologies and areas do you assess?
We typically review:
– network design and architecture
– LAN, WAN and wireless environments
– firewalls and network-level security
– resilience, redundancy and failover
– bandwidth, utilisation and performance metrics
– configuration and best-practice alignment
This can be tailored to your priorities.
Is my data safe during the Health Check?
Absolutely.
We follow strict security, access-control and data-handling processes.
No customer data or traffic content is accessed – only network configuration, logs or telemetry required for the assessment.
Why choose Bistech for your Network Health Check?
Bistech specialises in Bistech Managed Network Services, designed and run by our own team. We are not a reseller and we do not push a single vendor or platform.
That means your Network Health Check is:
– independent, focused on what is right for your organisation
– backed by decades of experience designing and managing complex networks
– delivered by technicians who look after real customer environments every day
– aligned with best practice across connectivity, WAN, LAN and wireless
Our goal is simple. Give you clear insight and practical options, so you can make confident decisions about your network.