Marwell Zoo Case Study | Bistech

Standing tall.

Established in 1972, Marwell Wildlife is totally committed to the cause of conservation, education and research into wildlife habitat preservation. Welcoming over half a million visitors annually, Marwell’s mission is to encourage understanding and inspire care for the natural world both locally and internationally.

The challenge

As one of the UK’s most well-known conservation parks, a key focus for Marwell is to provide an exceptional visitor experience. With an ambitious vision for the park, it’s essential for the team to work with a like-minded technology partner who has a responsive, flexible, can-do approach to help them achieve their strategic goals.

The solution

And that’s exactly what they’ve experienced with Bistech — for more than 20 years. As a Managed Services partner, Bistech provides Marwell with a balance of day-to-day operational support and ongoing strategic advice. The integration of voice, video, paging and door locking triggers forms a key part of their solution, creating a safe environment for all visitors and staff, as well as providing peace of mind from a health and safety perspective.

The benefits

A combination of technical excellence and a thorough understanding of Marwell’s objectives has enabled the smooth and seamless introduction of new technologies perfectly aligned to their operations. And having Bistech as a single point of contact for all their business technology needs is not only more efficient and cost effective, but it also enables the IT team to focus on innovation and enhancing the visitor experience.

At a glance…

Reduced IT administration

Reduced IT administration

Bistech’s Managed IT Services have taken the strain of day-to-day IT, maximising resource.

Streamlined operations

Communications have been consolidated through a resilient Unified Communications solution.

Reduce Costs

Cost control

IT resources are managed and optimised according to Marwell’s changing needs.