Standing tall.

Established in 1972, Marwell Wildlife is totally committed to the cause of conservation, education and research into wildlife habitat preservation. Welcoming over half a million visitors annually, Marwell’s mission is to encourage understanding and inspire care for the natural world both locally and internationally.

The challenge

As one of the UK’s most well-known conservation parks, a key focus for Marwell is to provide an exceptional visitor experience. With an ambitious vision for the park, it’s essential for the team to work with a like-minded technology partner who has a responsive, flexible, can-do approach to help them achieve their strategic goals.

The solution

And that’s exactly what they’ve experienced with Bistech — for more than 20 years. As a Managed Services partner, Bistech provides Marwell with a balance of day-to-day operational support and ongoing strategic advice. The integration of voice, video, paging and door locking triggers forms a key part of their solution, creating a safe environment for all visitors and staff, as well as providing peace of mind from a health and safety perspective.

The benefits

A combination of technical excellence and a thorough understanding of Marwell’s objectives has enabled the smooth and seamless introduction of new technologies perfectly aligned to their operations. And having Bistech as a single point of contact for all their business technology needs is not only more efficient and cost-effective, but it also enables the IT team to focus on innovation and enhancing the visitor experience.

At a glance…

Reduced IT administration

Reduced IT administration

Bistech’s Managed IT Services have taken the strain of day-to-day IT, maximising resource.

Streamlined operations

Communications have been consolidated through a resilient Unified Communications solution.

Reduce Costs

Cost control

IT resources are managed and optimised according to Marwell’s changing needs.