Mizuno Case Study | Bistech

Knowing the score.

Established for over 100 years, global sports giant Mizuno manufactures and sells high-quality running, football, rugby, indoor sports and golf equipment in over 50 countries worldwide. Passionate about sports, Mizuno prides itself on creating products to motivate and support those on their sporting journey.

The challenge

When performance issues arose with Mizuno’s European data network, negatively impacting the business, an alternative had to be found. With a brand ethos to ‘reach beyond’ and strive for excellence, and having experienced the detriment of poor service with previous providers, Mizuno’s EMEA IT team needed a reliable, fully managed network service with responsive support.

The solution

At the time, Bistech already provided Mizuno’s UK voice communications. Impressed with nine years of excellent service and support, Mizuno was keen to explore Bistech’s managed network services and a roadmap was developed. Following detailed design and planning, Bistech’s end-to-end approach enabled the seamless roll-out of fully managed, resilient connectivity across Europe and the UK.

The benefits

Mizuno’s key objectives were to increase network speed and improve service levels — all of which have been achieved at nominal additional cost. Another major benefit is that Bistech owns the network infrastructure and monitors it in real time. As a result, issues are normally identified and resolved well before customers are even aware. And the consistently high level of service from Bistech enables Mizuno’s IT team to focus on other strategic projects.

The partnership between Mizuno and Bistech has gone from strength to strength, with Bistech now Mizuno’s trusted partner for all its business communications services.

At a glance…

Maximised uptime

Highly available and resilient connectivity has given the internal IT team the time to focus on strategic projects.

Streamlined operations

Communications have been consolidated through a resilient Unified Communications solution.

Reduced IT administration

Reduced IT administration

Bistech’s Managed IT Services have taken the strain of day-to-day IT, maximising resource.