Tileflair Case Study | Bistech

Polished to perfection.

Established in 1972, Tileflair is the largest regional tile supplier in southern England. With 11 showrooms and two warehouses, Tileflair serves tile fixers, housebuilders, specifiers and retailers as well as retail customers. Their commitment to be the best is backed up by a reassuring technical know-how and five-star service.

The challenge

In 2019, Tileflair recognised that they needed more resilient day-to-day connectivity to support their operations. They were looking for a reliable, customer-focused partner that could not only provide them with a suitable and cost-effective way forward, but also an IT roadmap for the next three to five years.

The solution

Impressed by the striking similarities of professionalism and a shared ambition to be the best in their fields, Tileflair selected Bistech to design and implement a flexible, scalable and secure solution to achieve maximum uptime.

The benefits

Alongside improving Tileflair’s connectivity, Bistech took the time to truly understand their operations and business goals, producing a practical, cost-effective roadmap to transform the supplier’s IT environment.

Following the success of the networking project, Tileflair opted to fully outsource their IT support to Bistech as the next logical step. Now backed by proactive monitoring and trend analysis, Tileflair’s IT performance is continuously being improved and optimised.

Looking ahead, the partnership will continue to give Tileflair a competitive advantage by further developing their current processes, strengthening their security posture and helping them grow as a business.

At a glance…

Fully outsourced IT

Bistech’s experienced team has taken the strain of day-to-day IT, optimising resource and giving peace of mind.

Maximised uptime

Highly available and resilient connectivity has enhanced daily operations.

Specialist IT Knowledge

Specialist expertise

Bistech’s proven, in-depth breadth of knowledge has helped create a long-term IT roadmap.