IT News, Insights, Advice & Trends | Bistech Blog

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26 August 2026 | By James Thomas

Four challenges every organisation must solve to adopt AI safely

Discover four key challenges affecting AI adoption and how organisations can build confidence in their approach.

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15 April 2026 | By Craig McLean

Reviewing 8×8’s AI Studio: How to elevate customer experience with native agentic AI

Craig McLean looks into the launch of 8×8 AI Studio & what it means for AI adoption in the contact centre, focusing on how organisations can enhance customer experience without losing the human touch.

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15 April 2026 | By Scott Delahunty

How to turn your retail data into profit

Learn how retailers are using data and AI to reduce complexity, act faster and protect margin, with practical insight from Bistech’s retail data experts.

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08 April 2026 | By James Hernon

Global memory shortage: What organisations need to know and how to stay ahead

Global memory shortage is driving higher costs and delays. Learn what your organisation can do to stay ahead.

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02 April 2026 | By Chris Thomas

8×8 Engage: Bringing the future of CX to your customers

Explore how 8×8 Engage strengthens customer interactions, supports non‑contact‑centre teams, and improves visibility across your organisation.

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31 March 2026 | By Sally Bailey

Bistech’s Inside Track is back: Volume 7, Issue 01

Our Inside Track magazine is back after a number of years away, and we are pleased to share the latest edition with you here.

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16 March 2026 | By Stephen Dodge

Successful AI adoption relies on a ‘people first’ strategy

Learn how successful AI adoption in the workplace depends on strong culture, clear direction and structured change to embed AI effectively.

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12 March 2026 | By Jesse Brett

What the new Microsoft 365 E7 (The Frontier Suite) means for your business

Microsoft have announced the launch of Microsoft 365 E7, known as The Frontier Suite. Learn more about the new capabilities here.

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05 March 2026 | By Stephen Dodge

Understanding EoFTTP: A middle step between FTTP and Business Ethernet

Modern businesses need more than basic broadband. EoFTTP bridges the gap before moving to the performance of dedicated Ethernet.

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26 February 2026 | By Louis Adams

Mimecast Incydr: Providing legal firms with the insight to protect their sensitive data

Learn how Mimecast Incydr provides the protection that legal firms need over their sensitive data.

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26 August 2026 | By James Thomas

Four challenges every organisation must solve to adopt AI safely

Discover four key challenges affecting AI adoption and how organisations can build confidence in their approach.

Read more

20 August 2026 | By Sally Bailey

The new rules of sustainable AI

Sustainable AI goes beyond energy use. Efficient infrastructure, smarter data and the right use cases can help businesses cut costs, reduce wasted resources and gain real competitive advantage.

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13 August 2026 | By Mark Murray

Why Microsoft MFA changes matter to every business

Microsoft MFA is retiring. Discover why passkeys are becoming the new standard and the steps businesses should take before 2027.

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06 August 2026 | By Chris Thomas

Why 10Gbps business connectivity should be on every IT leader’s radar

Discover why more IT leaders are reviewing their business connectivity strategy and whether a 10Gbps bearer is the right next step.

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30 July 2026 | By Louis Adams

Is your patch management strategy keeping up with modern cyber threats?

Discover why patching management alone is no longer enough to protect against modern cyber threats.

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24 July 2026 | By Jesse Brett

AI Tokens: How to avoid AI bill shock

AI tokens are central to AI cost and consumption. Learn how to manage usage, control spend and scale AI with confidence.

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16 July 2026 | By Chris Thomas

Modern connectivity for the automotive industry

Discover how a Managed SD-WAN service helps automotive businesses improve connectivity, customer experiences and operational performance.

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09 July 2026 | By Chris Thomas

Before you continue to deploy AI agents, here are four questions every CEO must answer

Even if AI agents are already being used across your organisation and everything appears to be running smoothly, it is worth understanding what happens to your network as AI adoption grows.

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25 June 2026 | By Dave Pierson

Five ways to adopt AI without increasing IT spend

Azure can help you move into AI without new investment. Read more to learn how to simplify your IT, reduce costs and effectively adopt AI.

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17 June 2026 | By Jenni Telling

“Is My Car Ready?” Solved with 8×8 AI Voice Assistant Studio

Find out more from our demo-led webinar to see how 8×8 AI Studio manages real customer calls, reduces repeat demand and helps your team operate with greater control and capacity.

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16 June 2026 | By James Thomas

Secure Service Edge: Clarity and control for the AI era

SSE gives organisations the visibility and control needed to adopt AI safely, managing data risks in real time while enabling teams to move faster, work smarter, and scale securely.

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03 June 2026 | By Chris Thomas

Top 5 networking challenges facing IT managers in 2026 and how to tackle them

In 2026, networking challenges are converging faster than ever. Complexity, AI and security are reshaping how IT leaders design and operate modern networks.

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28 May 2026 | By Craig McLean

Is your CX really working? A step-by-step guide

The most effective way to improve CX is to understand where your biggest challenges sit, and which changes will have the greatest impact.

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22 May 2026 | By Jesse Brett

What Copilot Cowork means for your business

Most people use Copilot, and similar tools, one prompt at a time. Copilot Cowork is designed for more complex, multi-step work that spans multiple apps.

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18 May 2026 | By Chris Thomas

Five key considerations for choosing the right UC platform

Effective communication is vital for success in today’s business landscape, with UC an essential tool in the modern workplace. But how do you know which platform is right for your organisation?

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12 May 2026 | By Stephen Dodge

Your AI is only as effective as your communications stack

Faster experiences and more efficient teams are within reach, but many are not seeing the results they expected. The problem is not the AI itself. It is the communications environment supporting it.

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30 April 2026 | By Dave Pierson

Backup immutability: Why modern recovery depends on it

When attackers target recovery, backup immutability keeps your data locked and restorable. Find out why it matters, here.

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27 April 2026 | By Louis Adams

What does Cyber Essentials v3.3 mean for your business?

Learn about the updated requirements from the release of the Cyber Essentials (Danzell) v3.3 question set, and what it means for your business.

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16 April 2026 | By Stephen Dodge

AI is changing cyber risk faster than defences can adapt

AI cyber risk is reshaping how attacks are built and scaled. Learn more about why organisations must defend at the same speed as AI.

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15 April 2026 | By Craig McLean

Reviewing 8×8’s AI Studio: How to elevate customer experience with native agentic AI

Craig McLean looks into the launch of 8×8 AI Studio & what it means for AI adoption in the contact centre, focusing on how organisations can enhance customer experience without losing the human touch.

Read more

15 April 2026 | By Scott Delahunty

How to turn your retail data into profit

Learn how retailers are using data and AI to reduce complexity, act faster and protect margin, with practical insight from Bistech’s retail data experts.

Read more

08 April 2026 | By James Hernon

Global memory shortage: What organisations need to know and how to stay ahead

Global memory shortage is driving higher costs and delays. Learn what your organisation can do to stay ahead.

Read more

02 April 2026 | By Chris Thomas

8×8 Engage: Bringing the future of CX to your customers

Explore how 8×8 Engage strengthens customer interactions, supports non‑contact‑centre teams, and improves visibility across your organisation.

Read more

31 March 2026 | By Sally Bailey

Bistech’s Inside Track is back: Volume 7, Issue 01

Our Inside Track magazine is back after a number of years away, and we are pleased to share the latest edition with you here.

Read more

16 March 2026 | By Stephen Dodge

Successful AI adoption relies on a ‘people first’ strategy

Learn how successful AI adoption in the workplace depends on strong culture, clear direction and structured change to embed AI effectively.

Read more

12 March 2026 | By Jesse Brett

What the new Microsoft 365 E7 (The Frontier Suite) means for your business

Microsoft have announced the launch of Microsoft 365 E7, known as The Frontier Suite. Learn more about the new capabilities here.

Read more

05 March 2026 | By Stephen Dodge

Understanding EoFTTP: A middle step between FTTP and Business Ethernet

Modern businesses need more than basic broadband. EoFTTP bridges the gap before moving to the performance of dedicated Ethernet.

Read more

26 February 2026 | By Louis Adams

Mimecast Incydr: Providing legal firms with the insight to protect their sensitive data

Learn how Mimecast Incydr provides the protection that legal firms need over their sensitive data.

Read more

13 February 2026 | By Stephen Dodge

Law firms are making their networks AI-ready: Starting with managed SD-WAN

AI is transforming legal work. As a result, law firms are exploring managed SD-WAN to improve productivity and client service. However, is their network ready for it? Learn more here…

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11 February 2026 | By Andy Allison

The new Cyber Security Bill will expose weak MSPs and accelerate the leaders

The Cyber Security Bill will expose the gap between strong and weak providers. UK organisations should sense‑check whether their MSP is ready for a more demanding standard of resilience.

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28 January 2026 | By Chris Thomas

Why one in three motor dealership groups choose Bistech

For more than 20 years, we’ve worked alongside dealerships, manufacturers and multi-brand groups – not simply as a technology provider, but as a strategic partner.

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04 March 2025 | By Chris Thomas

Top 5 networking challenges facing IT managers in 2025

Discover the top five challenges IT managers are facing in 2025, from security to resource management, and our strategies for tackling them head on.

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28 January 2026 | By Shaun Birrell

Here’s what the new Cisco Meraki Access Manager means for you

Cisco Meraki Access Manager simplifies identity‑based network access, reducing NAC complexity and boosting security.

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28 January 2026 | By Chris Thomas

Post-copper age connectivity: FTTP or Business Ethernet

Many organisations are now reviewing their connectivity choices – particularly whether FTTP or Business Ethernet is the better investment.

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27 November 2025 | By Craig McLean

Why shadow IT is the silent threat behind AI adoption

For businesses that need robust protection, relying on public AI is a risk you simply cannot afford. This scenario is not unique. It is the reality of shadow IT in the age of AI.

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22 October 2025 | By Andy Allison

Supply chain cyber resilience: why now is the time to act

With threats rising and the cost of inaction growing – cyber risk is now a board-level issue.

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17 July 2025 | By Chris Thomas

5 signs it’s time to switch to a person-centric network

A person-centric network is built around the people using it, not devices or locations. Discover the signs it might be time to make the switch here.

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19 May 2025 | By Shaun Farrow

What is the human firewall and how can it protect your business?

Your team should be your first line of digital defence. Learn what the human firewall is, why it matters for cyber security, and how to build one.

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05 May 2025 | By Chris Thomas

FTTP vs Ethernet: which technology is right for your business?

FTTP and Ethernet are both solid connectivity options, but which one is the better investment for your business? Read our guide for a detailed comparison.

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28 April 2025 | By Shaun Farrow

The defender’s dilemma: why IT teams must move beyond antivirus

Find out what the defender’s dilemma means in the context of cyber security, how it impacts your business, and what steps you can take to overcome it.

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14 April 2025 | By Shaun Farrow

5 steps to build a strong cyber defence

Cyber attacks are on the rise, and your business needs to be ready to face them. Read our step-by-step guide to start building your cyber defence today.

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28 March 2025 | By Stephen Dodge

The ultimate guide to AI-powered contact centres

Find out how AI is changing the way contact centres work, the benefits and factors involved, and how you can tap into its full potential for your business.

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05 November 2024 | By Dan Thomas

Microsoft 365: the power of partnership

By choosing a partner who will provide expert support for the long term, businesses can realise the full potential of their Microsoft 365 investment.

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02 May 2024 | By Jesse Brett

Embracing the AI Revolution with Microsoft 365 Copilot

Copilot offers significant productivity gains, but before embracing the AI Revolution, businesses must lay a secure foundation for optimal use.

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03 February 2025 | By Chris Thomas

The step-by-step guide to implementing secure network solutions

Discover how to implement secure and scalable network solutions with this comprehensive guide. Learn actionable steps for assessing infrastructure, cloud migration, and future-proofing your network.

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14 September 2023 | By Shaun Farrow

The weakest link: managing supply chain risk

Supply chain attacks are on the rise, increasing by 633% between 2021 and 2022. Protecting against this form of threat can be a significant challenge — here’s how to stay one step ahead…

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29 August 2024 | By Chris Thomas

Unified networking:
simplifying IT

Simplify networking for optimal visibility, easier IT management, and enhanced security, with a unified, single vendor approach.

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29 May 2024 | By Elliot Inglis

The secret of success: the essential role of Project Management

Successful IT projects should seamlessly deliver simplified, easy to manage solutions that just work , empowering IT teams to focus on productivity and innovation. Here’s how…

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06 February 2024 | By Chris Thomas

PCI DSS v4.0: adapting to modern security threats

PCI DSS plays a pivotal role in safeguarding sensitive credit card information — is your business ready to meet the updated standard?

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24 October 2023 | By Shaun Farrow

Defending your data: an endless game of cat and mouse

MFA fatigue, AiTM phishing, data extortion — cyber threats are on the rise and evolving daily. How can your business protect itself in this ever-changing landscape?

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17 August 2023 | By Chris Thomas

Next-level business communications with Microsoft Teams and 8×8

Microsoft Teams is being adopted rapidly around the world due to its communication and collaboration benefits — but some businesses are enhancing this by integrating 8×8’s voice features. Here’s why…

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04 July 2023 | By James Hernon

Digital Britain: the final countdown

Ready or not, the PSTN switch-off is on track for 2025, with the stop-sell of copper services virtually upon us. It’s time to act now to avoid a last-minute panic and ensure a smooth transition.

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19 June 2023 | By Shaun Farrow

The power of policy in information security

Human behaviour can be your greatest strength when it comes to securing your data. With that in mind, it’s vital to go back to basics and develop a company culture of cyber awareness. Here’s how…

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25 May 2023 | By Dan Thomas

The age of artificial intelligence

Once confined to science fiction, the AI boom is well underway. Now, generative AI seems to be everywhere. What’s clear is that it’s here to stay — but what does this mean in practice?

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11 April 2023 | By Chris Thomas

The rise of XaaS: how ‘as a Service’ applications can protect your business

Moving from on-premise applications to XaaS can provide many benefits, especially when it comes to cyber security, and should be front of mind for any business. Here’s why…

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10 March 2023 | By Shaun Farrow

Managed XDR:
everything you need to know

In today’s threat landscape, it’s no longer enough to rely on preventative security controls. Now, these should be combined with reactive measures like Extended Detection and Response. Here’s why…

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06 February 2023 | By Shaun Farrow

A constant threat:
is your business ready?

In today’s threat landscape, a robust, layered security posture has never been so important. But while many businesses have some safeguards in place, can they be confident they’re protected?

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22 December 2022 | By Shaun Farrow

Cyber due diligence: the role of security in M&A activity

Today, with increasing regulatory, investor, and customer requirements, it’s critical that an organisation’s cyber security posture is properly considered in potential acquisitions.

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31 August 2022 | By Dan Thomas

Towards sustainability: does being green need to cost the earth?

As a substantial proportion of a corporation’s carbon footprint may come from its IT infrastructure, technology has an important role to play in the climate crisis.

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29 July 2022 | By Scott Delahunty

Technology in practice: the case for digitisation in the modern law firm

In today’s highly competitive legal sector, every working minute needs to be more productive. Here’s how technology can help…

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30 June 2022 | By Shaun Farrow

Not up to patch? Why vulnerability management is critical to your ‘defence-in-depth’ strategy

60% of breaches are linked to a known vulnerability where a patch is available but not applied. With threat actors increasingly relying on delayed patching, here’s how to stay one step ahead.

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27 May 2022 | By Chris Thomas

SD-WAN: network essentials for the cloud-first business

The traditional WAN wasn’t designed for the way our cloud-centric world consumes features and applications. So, how should you connect your data and applications?

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01 February 2022 | By Jesse Brett

Microsoft’s licencing changes and what they mean for your business

If your IT estate includes Microsoft licencing, it’s essential that you’re aware of these changes and the impact they’ll have on the way you purchase and manage your licencing products.

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24 January 2022 | By Dan Thomas

Cyber Essentials overhaul: what you need to know

As of today, a number of significant changes are being introduced to the government-backed Cyber Essentials scheme to take into consideration the impact of the pandemic on modern working practices.

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14 December 2021 | By Dan Thomas

Should I be protecting my data in Microsoft 365?

Microsoft’s cloud has experienced rapid adoption over the last few years, but despite its popularity, there’s some confusion about its built-in data protection capabilities.

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20 September 2021 | By James Hernon

SASE comes of age: how to protect your business in a shifting IT landscape

Safeguarding your customers, employees, and mission-critical data is paramount in an ever-changing world, and this is exactly where a Secure Access Service Edge (SASE) approach comes in.

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02 August 2021 | By Dan Thomas

EA vs CSP: which is right for your business?

For large businesses, EA has been the established way to purchase Microsoft subscription licencing. But with the continued global uncertainty, does CSP better meet the needs of our changing world?

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08 July 2021 | By Richard Holbrook

Video call fatigue: maximising productivity in the hybrid working world

While we navigate this new hybrid way of working, there are considerations that need to be made. And although technology may have created this current challenge, it can also help overcome it.

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17 May 2021 | By Jesse Brett

From technology leaders to business leaders: how to evolve your IT team

The role of the IT team has significantly shifted. While once it was more about ‘keeping the lights on’, IT teams now find themselves at the forefront of driving innovation.

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25 March 2021 | By Richard Holbrook

Hybrid working: is it the right strategy for you?

Combining the structure and sociability of the office with the flexibility and focus of remote working, a hybrid approach potentially offers the best of both worlds.

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23 February 2021 | By Richard Holbrook

Three ways an IT assessment can help optimise your business

You can’t manage what you don’t measure. When it comes to truly understanding the strengths and vulnerabilities of your current IT setup, timely, detailed, and accurate analysis is essential.

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11 February 2021 | By Adam Pretty

Secure remote working: how to futureproof your architecture practice

Traditionally heavily reliant on office presence, many firms have recently been under increasing pressure to offer greater flexibility to facilitate a better work-life balance.

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01 January 2021 | By Chris Thomas

A cyber pandemic is here: how to protect your business

Challenges have arisen as a result of the quick and widespread adoption of remote working — something many are referring to as a cyber pandemic.

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17 December 2020 | By James Hernon

Three key business challenges that IT can help you solve

IT today needs to offer the agility, scalability and resilience for businesses to both survive and thrive. And for almost every firm, this will involve cloud technologies.

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29 October 2020 | By Jesse Brett

Five ways Azure Virtual Desktop could benefit your business

Over the first quarter of 2020, the use of AVD tripled with businesses deploying virtual desktops to enable secure remote working. But is it right for your business long term?

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01 September 2020 | By Richard Holbrook

Unified Communications: the key to prospering post-pandemic

With many businesses choosing to continue with flexible working for the foreseeable future, a cloud-first approach that focuses on enhancing both user and customer experience is key.

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28 July 2020 | By Dan Thomas

Safeguarding your data: why businesses are backing up the cloud

Productivity solutions such as Microsoft 365 bring game-changing efficiencies, as well as supporting flexible working. But in the race to adoption, it’s important to consider something else. Data.

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29 June 2020 | By Richard Holbrook

Securing your business in an evolving IT landscape

As restrictions begin to lift, companies are considering their next steps — and with the rise in coronavirus-related cyber crime, securing your business has never been more important.

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13 May 2020 | By Richard Holbrook

Life beyond lockdown: four next steps to move your business forward

As we look ahead to emerging from lockdown, it is now crucial to assess how well your business has adapted and determine how best to meet business demands moving forward. So, what are the next steps?

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01 April 2020 | By Chris Thomas

Protecting your business from phishing during the Covid-19 pandemic

As the world comes together to battle a crisis, cyber criminals have been quick to capitalise on the change in normal working environments.

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03 March 2020 | By Richard Holbrook

Covid-19: changing the way we work

Since the onset of Covid-19, businesses around the globe have taken precautionary measures to prevent further spread of the infection. This has led to an unprecedented rise in homeworking.

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05 December 2019 | By James Hernon

‘Digital Britain’ and a full fibre future

For the UK to compete in a cloud-first global economy, we need a communications infrastructure that delivers high speed fixed and mobile connectivity – everywhere.

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13 November 2019 | By Jesse Brett

What is Azure Virtual Desktop and how can it help my business?

Many businesses already use a virtualised desktop solution to address specific needs such as compliance or flexible working. So, what makes AVD different?

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11 July 2019 | By Andy Allison

Why identity should be at the heart of your security strategy

Business leaders are challenging their approach to security and realigning it for the digital age. Identity is the logical place to start.

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07 October 2016 | By Chris Thomas

MPLS vs VPLS: which technology is right for your business?

While MPLS networks have been the established private network of choice for some time, increasingly we see network providers recommend VPLS as a “better” alternative. So, what’s the real difference?

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